Shipping & Return Policy

We handle returns on a case-by-case basis with the ultimate goal of making our customers happy. We stand behind our goods and services, and want customers to be satisfied with them. We'll always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. We have long believed that when we treat our customers fairly, they in turn are fair with us. We apply refunds to the tender with which returned items were purchased. 

You may return any item within 30 days of purchase, only in it's original and unopened manufacturer packaging. You will receive a full refund upon return of your returned item. KEEP YOUR TRACKING NUMBER.  We are not responsible for lost or damaged returns. 

Need to make a return? We no longer send return labels with orders, but you can still print your own prepaid label, get a QR code to use at eligible UPS or FedEx locations.

• Items Returned by Mail: If you ordered by credit card, we'll credit your account within 14 business days. This will show on your next statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be charged for the new item and credited for the return. If you paid with a Gift Card, we'll email you an electronic Gift Card.

        Return address: 

• Shipping Charges: Unfortunately, we cannot refund shipping charges.

Do I need a receipt from my purchase?

Your receipt or order number helps us locate your purchase the fastest. If you don't have a receipt, we should be able to find the purchase in other ways, but we may ask you for more information so we can better assist with your request. If no record of sale is available and we choose to provide a refund, your personal identification will be required to process the return.